Personal Development
 

Managing Interpersonal Conflict

This 2-day course will provide all levels of staff with the knowledge of the various stages of conflict and the fundamental skills, behaviours and techniques to be able to deal confidently, constructively and successfully with a range of interpersonal conflict situations at work.

Assertiveness

This 1 day course provides individuals with the necessary communication skills to feel more comfortable in becoming more assertive, thereby empowering them to overcome problematic situations, build their confidence and self-esteem and develop stronger and more effective professional and personal relationships.

Managing Time

This 1 day course provides practical skills and techniques to those members of staff who are keen to regain control of their time in order to effectively manage their priorities, improve their personal effectiveness, meet set deadlines and achieve improved results.

Presentation Skills

This 1 day course will provide those who are required to give presentations to groups with the practical skills, techniques, advice and confidence to engage their audience in a professional and systematic manner that meets their desired business objectives.

Training Skills

This 3-day course will provide those who are responsible or involved in the practical training of others with an effective and systematic approach to training, thereby ensuring that the training they provide to others is delivered competently and that the desired learning outcomes are professionally achieved.

Personal Effectiveness

This 3-day course develops the principles of self-management and focuses on analysing one’s own individual strengths and areas for improvement in a supportive environment where delegates explore opportunities to develop their potential and plan realistic ways to take positive action to improve their professional and personal effectiveness and enhance their unique aspirations and career ambitions.

Health and Safety

Health and Safety for Senior Managers

This 1-day course is designed to provide senior managers with an appreciation of their legal, financial and moral responsibilities for Health & Safety in the workplace and present practical initiatives to create a positive health and safety culture that can enhance business benefits.

Managing Safety

This 5-day course is designed for those managers who are required to manage safely and effectively in accordance with Health & Safety legislation, policy and best practice. The course will provide managers with the knowledge, skills and understanding that will allow them to review their departmental health and safety systems, introduce new controls and implement changes that make their workplace safer.

Working Safely

This 1-day course provides all levels of personnel with an introduction to Heath & Safety requirements and an understanding and awareness of individual responsibilities and actions that contribute to improved health and safety in their workplace.

Manual Handling

This ½ day course provides staff with the knowledge, skills and confidence to carry out manual handling tasks safely through the assessment of manual handling operations and the implementation of risk reduction techniques.

Training the Manual Handling Trainer

This 3-day course will provide trainers who are required to train others involved in manual handling with the knowledge, skills, confidence and practical techniques to enable them to deliver effective manual handling in the workplace.

Risk Assessment

This 2-day course introduces the principles of risk assessment techniques and provides staff with the knowledge, skill and practice to be able to competently carry out risk assessments in the workplace in accordance with Health & Safety policy and legislation.

Office Safety

This 1-day course provides office staff with an understanding of Health & Safety issues affecting their working environment and identifies the precautions that minimise the risk of harm and ill health.

First Aid

First Aid at Work

This 4-day certificated course will equip delegates with the knowledge, skills and attitude to become a First Aider and manage an emergency situation. The course will focus upon basic anatomy, the respiratory system, the circulatory system, the nervous system, legislation, dressings and bandages, fractures, burns and scalds, eye injuries, poisons and casualty transportation.

First Aid Refresher

This 2-day certificated course is designed for those who are renewing their existing First Aid at Work certificate in order for them to continue to act as First Aiders.

First Aid for Appointed Persons

This 1 day certificated course covers all emergency aid requirements for those who are to act as ‘Appointed Persons’ and will focus upon resuscitation, control of bleeding, treatment of unconscious casualties, heart disorders, shock and burns and scalds.

Emergency First Aid

This ½ day course will provide personnel with the knowledge and skills to be able to respond correctly to emergency aid situations and will focus upon resuscitation, control of bleeding, choking and the treatment of unconscious casualties.

Conflict Solutions Training & Consultancy

Telephone: 02920 657753
info@conflictsolutions.co.uk
Contact us online